Privacy Policy
Last updated: January 28, 2026
What We Collect
When you send logs to LogRoach, we store:
- Log data you submit: company_id, team_id, module_id, level, message, and any metadata you include
- IP address of the request sender (used for free-tier identification and rate limiting)
- Timestamps of when logs are received
- Email address if you provide one during API key registration (optional)
How We Use Your Data
- Store and display your logs on the dashboard
- Identify free-tier users by IP address
- Enforce rate limits and prevent abuse
- Send API key recovery emails (only if you provided an email)
Data Retention
- Free tier: Logs are automatically deleted after 1 hour
- Pro tier: Logs are retained for 30 days, then deleted
- Enterprise tier: Retention as agreed in your service contract
Deletion is automated and runs every 5 minutes. Once deleted, log data is not recoverable.
Data Security
All traffic is encrypted via HTTPS/TLS. Log data is stored on servers with access restricted to authorized systems. We do not sell, share, or provide your log data to third parties.
Third-Party Services
We use Cloudflare for CDN and DDoS protection. Cloudflare may process request metadata (IP, headers) per their own privacy policy.
Your Rights
You can:
- Stop sending logs at any time (no account to delete)
- Wait for automatic expiry to remove all your data
- Contact us to request immediate deletion of your data
Terms of Service
Last updated: January 28, 2026
Service Description
LogRoach is a log ingestion and viewing service. You send structured log data via HTTP; we store it temporarily and provide a dashboard to view it.
Acceptable Use
You agree not to:
- Send personally identifiable information (PII) such as passwords, social security numbers, or credit card numbers in log messages
- Use the service for illegal activity or to store illegal content
- Attempt to access other users' logs or API keys
- Abuse the API with excessive requests designed to degrade service
Service Availability
LogRoach is provided "as is" during public beta. We aim for high availability but make no uptime guarantees on the free tier. Pro and Enterprise tiers include SLA commitments as specified in their plans.
Liability
LogRoach is a logging convenience tool, not a system of record. Do not rely on it as your sole log storage. We are not liable for data loss, service interruptions, or any damages arising from use of the service.
Changes
We may update these terms at any time. Continued use of the service constitutes acceptance of updated terms.
Contact
Questions or concerns? Email us at [email protected].